When We Are Closed
The practice is a member of the local Cooperative of doctors providing an emergency service in the evenings and at weekends, commissioned by Berkshire East PCT. This applies overnight from 18.30 to 08.30 Monday to Friday, and from 18.30 Friday through to 08.30 Monday.
Our answering service will take all the details and either arrange for one of the duty doctors to ‘phone you back’ with advice, inform you of a time when you will be able to see a doctor at the Primary Care Centre (PCC) or they will arrange for the mobile duty doctor to visit you at your home if for medical reasons you are unable to attend the PCC.
If you see one of the duty doctors the practice will be informed, with the details, by fax.
Weekends can be very busy and in order to cut down on the waiting times for home visits we would encourage you if it is at all possible to attend the PCC at a prearranged time so that the mobile doctor is free to visit those people who are in need of urgent attention.
Your cooperation is appreciated.
In the case of urgent need when the practice is closed you can call NHS 111
to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.