The practice operates an appointments system with a dedicated telephone line - (01628) 628028. The telephone line for appointments is open from 08.30am to 13.00 and from 14.00 to 17.00. For all routine appointments please try to avoid busy times and ‘phone after 10.00.
If you wish to consult with your doctor urgently, then please ‘phone as early as possible in the day when the receptionist will help you by arranging an appointment or advise on a time when you can either speak to him personally or be advised (triaged) by another health professional in the first instance. Appointments outside of our core hours are available upon request.
If you are unable to attend for any appointment made then please let us know as there may be someone else who can come in your place.
Attending for Appointments
Please call at reception so that your doctor is notified of your arrival and to collect a coloured numbered disc which places you in the surgery schedule. The surgery operates a call system where a buzzer will alert you that the doctor is calling for his next patient. You should go through to see the doctor in order of the numbered disc; having first placed your disc on the board in the waiting room. However, if you are late for your appointment you will be asked to re-book in due consideration for fellow patients.